Reg's method for dealing with brats is similar to my husband's.  When little kids start screaming or whining or carrying on, my husband listens calmly, points out why it doesn't help their case to scream, and then ignores them if they don't stop.  He also offers interesting distractions, and this usually results with the child losing interest in their tantrum and playing a game happily with him instead.  I watched him do this many times while we were called to serve in our Church nursery, and it almost always worked.



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